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UX Drupal Application

Digital Transformation 2.0 - NSW Planning Portal

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API first

The platform uses bi-directional sync with a remote Case management system

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Mega Drupal 8 site

The platform is one of the biggest Drupal implementations in the NSW Government

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NSW Design system

The website follows the principles of the NSW Digital Design system

Overview

NSW Planning Portal is high traffic, API-driven Drupal-based web platform delivering amazing value to the NSW community through automation and real-time data. The website uses bi-directional data sync between the remote case management system and Drupal.

Challenge

The Planning portal web portal was envisioned to make the planning data accessible to people in NSW. The mammoth task was not only to showcase the Council data about all the Development applications but all to show them in real-time.

Solution

The platform is built in Drupal 8 with robust capabilities. The website pulls data accumulated in Pega from all the councils in NSW, via real-time APIs and populates them on the Drupal website. The experience is enriched by extensive search, filters, and map-based capabilities to refine and find the up to date information about a development application. It is fully compliant with NSW Digital Design System.

Outcome

The ePlanning program has been a great success and ever-evolving with more and more councils signing up. SwitchCase is adding new features all the time to ensure that the platform meeting the challenges and expectations of our audience. The website has recently crossed the 200k page mark which makes it one of the biggest websites in the NSW government.

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